tk11971 Terms and Conditions

1.1 Age Requirement

You must be at least 21 (twenty-one) years old to register an account at tk11971. Access to this platform is strictly prohibited for minors. We may request proof of identity for age verification at any time. Providing false information about your age will result in account termination and forfeiture of all winnings.

1.2 Registration Conditions

By registering, you confirm that:

• You are opening the account for personal use, not on behalf of any third party.
• All personal information you provide at tk11971 is completely true, accurate and up to date.
• You will hold only one account. Having multiple accounts under the same person is prohibited.
• You have read and agreed to these terms and conditions and our Privacy Policy.
• Online gambling is not legally prohibited in the country or region where you are located.

1.3 Single Account Rule

Only one account is allowed per person, household, device, IP address or payment method. Attempting to create multiple accounts will be treated as bonus fraud. tk11971 reserves the right to close all such accounts and forfeit any deposited balances.

3.1 Deposit Rules

bKash, Nagad, Rocket and Upay are currently available for depositing money at tk11971. The minimum deposit amount for each method is ৳300. Deposited funds are generally added to your account instantly. If there is a delay for any reason, please contact us via live chat.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Successfully approved withdrawals generally reach your account within 1 (one) hour. Before processing a withdrawal request, we may verify the following:

• Whether the account is fully verified (KYC completed)
• Whether the applicable wagering requirements have been met
• Whether the withdrawal account matches the deposit account

3.3 Deposit and Withdrawal Limits

tk11971 reserves the right to set maximum daily or weekly deposit and withdrawal limits for different account levels. Contact us via live chat for details on specific limits.

3.4 Deposit Methods and Security

tk11971 only accepts deposits from your own payment account. Payments from third-party accounts are not accepted. In the case of suspicious transactions, we may put deposits or withdrawals on hold until verification is complete. All transactions are secured by SSL encryption.

5.1 Game Operation

All games at tk11971 are operated by third-party software providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming and others). Each game has its own rules and statistics. It is recommended that you read the rules of the relevant game before playing.

5.2 Minimum and Maximum Bet Limits

Each game has its own minimum and maximum bet limits, which are shown in the game interface. Higher bet limits may be available as your VIP level increases.

5.3 Technical Errors

If a game is interrupted mid-session due to a technical error, server outage or network issue, tk11971's decision on whether to issue a full or partial refund is final. Winnings obtained as a result of an obvious software error or programming mistake will be considered void.

5.4 Sports Betting

For sports betting (particularly cricket, football, kabaddi and others), the odds and betting rules set by tk11971 apply. If a match is cancelled or postponed, bet settlements will follow tk11971's sports betting policy. Betting with the intent to fix matches or manipulate outcomes through insider information is strictly prohibited.

7.1 Data Collection and Use

tk11971 collects your name, contact details, payment information and gaming activity data. This information is used for account management, service improvement and meeting legal obligations. We never sell your information to third parties.

7.2 SSL Encryption and Security

All data transfers at tk11971 are secured by SSL (Secure Socket Layer) encryption. We follow industry-standard security protocols. However, it is not possible to guarantee 100% security for any internet-based service, so it is important that you also take precautions on your end.

7.3 Cookies

Our website uses cookies to improve your experience. Continued use of the site means you have given your consent to the use of cookies. For more details, see our Privacy Policy.

9.1 Voluntary Account Closure

You may request account closure at any time via live chat. Please withdraw all eligible balances before closing your account. If you apply for self-exclusion for responsible gambling reasons, the account cannot be reactivated during the specified period.

9.2 Account Closure by tk11971

tk11971 reserves the right to temporarily suspend or permanently close your account for any of the following reasons:

• Violation of these terms and conditions
• Fraudulent activity or bonus abuse
• Money laundering or suspicious financial activity
• Providing false information or identity fraud
• Fulfilling obligations due to legal or regulatory reasons

If an account is closed due to a rule violation, bonus balances and winnings from fraudulent activity may be forfeited. Claims regarding legitimately deposited funds will be reviewed.

11.1 Complaint Submission Process

For any dispute or complaint, please first contact our 24/7 live chat support. Our team will work to understand the issue and resolve it as quickly as possible. If the matter is not resolved via live chat, please send a detailed complaint by email to: [email protected]

11.2 Resolution Timeframe

We aim to resolve all complaints as quickly as possible and within a maximum of 7 (seven) business days. Complex cases may take longer, but we will keep you updated.

11.3 Final Decision

In dispute resolution, the decision of tk11971's management will be final and binding. All disputes are resolved following a fair play policy, and the statements of both parties are given equal consideration.